At Online Travel, we strive to make travel booking secure, convenient, and transparent. Refunds and cancellations depend on the rules of airlines, hotels, and travel providers.
Refund Policy
Refund Policy
Refund & Cancellation Policy – Online Travel
Introduction
Flight Tickets
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Refunds are subject to airline cancellation policies
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Some tickets may be non-refundable — check fare rules before booking
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Refund processing may take 7–14 business days after confirmation from the airline
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Refunds are subject to airline cancellation policies
-
Some tickets may be non-refundable — check fare rules before booking
-
Refund processing may take 7–14 business days after confirmation from the airline
Hotels & Packages
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Refunds are based on hotel or package provider rules
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Early cancellations may incur penalties as per provider policy
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Refunds are based on hotel or package provider rules
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Early cancellations may incur penalties as per provider policy
How to Request a Refund
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Contact our customer support team via phone or email
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Provide booking details and reason for refund
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Refunds are processed via the original payment method used at booking
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Contact our customer support team via phone or email
-
Provide booking details and reason for refund
-
Refunds are processed via the original payment method used at booking
Important Notes
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Online Travel is IATA and Civil Aviation certified, but we are not responsible for delays or cancellations by third-party providers
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Refund eligibility is subject to provider rules
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Refund requests must comply with provider timelines
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Online Travel is IATA and Civil Aviation certified, but we are not responsible for delays or cancellations by third-party providers
-
Refund eligibility is subject to provider rules
-
Refund requests must comply with provider timelines
Contact
Email: info@onlinetravel.ltd
Phone: +88 01774765100 - 4
Email: info@onlinetravel.ltd
Phone: +88 01774765100 - 4
Phone: +88 01774765100 - 4