Privacy Policy – Online Travel

Introduction

At Online Travel, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

Information We Collect

Personal Information:

• Name, email, phone number, passport/ID details (if required for bookings)

Payment Information:

• Card details, bank account information, MFS (bKash/Nagad) data

Usage Information:

• Website activity, search queries, browsing behavior, device details

How We Use Your Information

• To process bookings and payments securely
• To provide 24/7 customer support and updates
• To improve website functionality, services, and customer experience
• To send promotional information (only if you opt-in)

Data Sharing

• Personal information is never sold to third parties
• Shared only with airlines, hotels, and service providers for booking purposes
• May be disclosed to government authorities as required by law

Data Security

• We implement industry-standard security measures, including encryption, secure servers, and restricted access
• Sensitive payment information is processed through secure gateways

Cookies

• Our website uses cookies to enhance user experience and personalize content
• Users can disable cookies via their browser settings, but some features may be affected

User Rights

• Access: Request a copy of your personal data
• Correction: Request corrections of inaccurate or incomplete information
• Deletion: Request deletion of personal data, subject to legal or contractual obligations

Contact

Email: info@onlinetravel.ltd
Phone: +88 01774765100 - 4