FAQ

You can easily book flight tickets, hotel stays, and travel packages directly on our website. Simply search for your preferred dates and destinations, select your options, and complete the booking with secure payment.

Online Travel accepts card payments, bank transfers, cash payments, and MFS (bKash/Nagad). All transactions are secure and encrypted for your safety.

Currently, full payment is required at the time of booking. We accept multiple payment options for your convenience.

Absolutely. Our platform uses industry-standard encryption and secure gateways to ensure all payments are safe and private.

Refunds are subject to the airline’s fare rules. Some tickets may be non-refundable, while others allow partial refunds. You can contact our support team for detailed assistance.

We will assist you in rebooking or processing refunds based on the airline’s policy. Online Travel offers 24/7 customer support to help you in such situations.

Date changes depend on the airline or hotel policy. We can guide you through the process and apply any fees or rules applicable.

You can book as a guest or create an account for easier tracking of your bookings, faster checkout, and access to special offers.

You can reset your password using the “Forgot Password” option on the login page. A reset link will be sent to your registered email.

Online Travel is IATA-approved, Civil Aviation certified, and follows strict privacy policies. All personal and payment information is encrypted and never shared with unauthorized third parties.

Yes! Our support team is available 24/7 via phone or email to help with bookings, cancellations, refunds, and general inquiries.

You can call us directly at +88 01728 442743 or email us at info@onlinetravel.ltd. We respond promptly to all queries.

Online Travel is IATA-approved, Civil Aviation certified, and ATAB member. We offer over 35 years of travel experience, online payment flexibility, and 24/7 customer support.

Yes! Our platform allows you to book both domestic and international flights, hotels, and travel packages.

No. All prices on Online Travel are transparent, and any applicable taxes or fees are clearly mentioned before checkout.